Shipping Guide

Both parties agree that, following order dispatch, transportation is the sole responsibility of the third-party logistics company. During this stage, full ownership of the product(s) belongs to the buyer; all associated liability and risks during transportation shall be borne by the buyer.In general, we ship after 24 hours.

Shipping and Delivery

Shipping ("ships in") times displayed on foreverheng refer to the estimated time it takes for packages to leave our hands. Since the actual delivery of your order can be impacted by many events beyond foreverheng's control once it leaves our facilities, foreverheng cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery.

There may be occasions when foreverheng confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered in a timely fashion, foreverheng will contact customers and offer to cancel the order and refund purchase prices in full.We try to make the delivery process as simple as possible and we are able to send your order either to you home or to your work place. We can ship to PO Boxes via all shipping methods, except for Expedited Shipping because signatures are required upon delivery. Express shipments of this type can only be delivered to physical addresses.

We try to make the delivery process as simple as possible and we are able to send your order either to you home or to your work place. We can ship to PO Boxes via all shipping methods, except for Expedited Shipping because signatures are required upon delivery. Express shipments of this type can only be delivered to physical addresses.

Shipping and delivery times are calculated in working days from Monday to Friday. In the case of major holidays such as Christmas and the Chinese Lunar New Year, please allow extra delivery time. During those special occasions we will provide notices to reflect possible delays.

foreverheng ships packages from China, and operates a return address in China.

Customers are responsible for providing complete and accurate shipping addresses. foreverheng cannot make changes to your shipping address once a package has been shipped, and foreverheng is not liable for packages lost due to incomplete or inaccurate addresses.

All orders reported as "delivered" by shipping companies are considered delivered. foreverheng cannot be made liable of non-delivery in this case.